Privacy Policy
Last Update Feb 22, 2024
If you are a user from other than the United States, please see the policy below under B.: If you are a user from the United States, see the following terms: A. Privacy Policy for users from the United States: 1. Introduction This Privacy Policy ("Policy") sets out how Red Bull GmbH whose offices are at Am Brunnen 1, 5330 Fuschl am See, AUSTRIA (hereinafter “Red Bull GmbH”, "we", "us", "our") collects and processes personal information about you when you, among other things, visit our website, use our applications on mobile phones or other consumer electronic devices or access our social media experiences or other experiences where this Policy is posted (the "Properties"). This Policy does not apply to employee or applicant data that we process in accordance with our Employee and Applicant Privacy Notice at https://policies.redbull.com/r/8a57acfb-3626-4c01-9a58-2a8b14211070/recruitment_policy/en_US. By continuing to use any of these Properties, you consent to your personal information being collected, processed and/or shared in accordance with this Policy.
2. Notice at Collection 2.1 Below is an overview of the categories of Personal Information we have collected in the past 12 months along with related information. For information about how to exercise the rights you may have under various state privacy laws, see Section 9 of this Policy.
Personal Information We Collect How We Use Your Personal Information (Our Business Purpose) How Long Do We Retain Your Personal Information? To Whom Do We Share Your Information?
Personal Identifiers
  • To administer our Properties, including troubleshooting
  • To send you marketing materials and provide you with personalized content and experiences
  • To administer contests, sweepstakes and promotions
Based on the statute of limitations for possible claims and as otherwise needed for use in potential or ongoing litigation
  • Professional services consultants
  • Social Media Networks
Commercial Information
  • To provide goods and services purchased
  • To comply with our legal obligations
Based on the statute of limitations for possible claims and as otherwise needed for use in potential or ongoing litigation
  • Fulfillment vendors
  • Professional services consultants
  • Government agencies
Internet Activity Information
  • To optimize or improve our products, services, operations and Properties
  • To detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity
  • To improve our websites and services
  • To perform research and business analytics, and identifying usage trends
  • To monitor compliance with our policies, maintain network and information security
Based on the statute of limitations for possible claims and as otherwise needed for use in potential or ongoing litigation
  • Analytics services
  • Security vendors
  • Other Information Technology (“IT”) vendors
  • Professional services consultants
Contest and Promotion Information
  • To administer contests, sweepstakes and promotions payments
  • To comply with our legal obligations
Based on the statute of limitations for possible claims and as otherwise needed for use in potential or ongoing litigation
  • Fulfillment vendors
  • Promotional Partners
  • Professional services consultants
Profile Information
  • To send you marketing materials and provide you with personalized content and experiences
Based on the statute of limitations for possible claims and as otherwise needed for use in potential or ongoing litigation
  • Professional services consultants
Sensitive Personal Information
  • To comply with our legal obligations
  • To verify your eligibility to participate in activations, contests and promotions and/or issue related tax statements for winners
  • To prevent fraud and abuse and to secure our systems, data, resources and facilities from unauthorized access or exploitation
  • To monitor compliance with our IT policies, maintain network and information security
  • To provide security and comply with health and safety obligations
Based on the statute of limitations for possible claims and as otherwise needed for use in potential or ongoing litigation
  • Professional services consultants
  • Auditing and accounting firms
3. Categories and Sources of Personal Information Collected 3.1. Categories of Personal Information Collected. Some of the information we collect about you in connection with your use of the Properties may qualify as “Personal Information,” which is any information that itself identifies you or could reasonably be associated with you individually.
3.2. Personal Information. We collect the following categories of Personal Information:
  • Personal identifiers, such as your name, gender, date of birth, email address, telephone number, delivery address, and billing address
  • Commercial Information, such as records of goods or services purchased or considered, as well as purchasing or consuming histories or tendencies
  • Internet or network activity information, such as IP address, browser type and version; browser plug-in types and versions; operating system and platform; the URL clickstream to, through and from our Properties; products and/or content you viewed or searched for within our Properties; download errors; length of visits to certain pages and page interaction and, in the case of our mobile applications, the other applications you have downloaded and how you use those applications
  • Contests or Promotions, including information necessary for the administration of certain promotional events
  • Geolocation Information, such as GPS and WiFi
3.3. Sensitive Personal Information. We only collect Sensitive Personal Information when we have explicitly informed you of such collection at the time of collection. When we refer to Personal Information in this Privacy Policy, it may include Sensitive Personal Information. Examples of when we collect Sensitive Personal Information include when we need to validate winners of our sweepstakes and other promotions, in connection with your participation in competitions or other events that we sponsor, and in connection with our legal obligations. We may also collect Sensitive Personal Information for advertising purposes. The types of Sensitive Personal Information we collect include:
(1) Social Security Number, other government identification, precise geolocation information, payment information, log-in information and password
(2) Demographic information, such as race or ethnic origin, political opinions, religious or other beliefs, medical or health information
(3) We may collect your age to comply with laws that restrict activities and information collection and disclosure of data for minors
3.4. Also, note that any information you post or disclose via message boards, chats, profile pages, blogs, and other services (including social media services) is publicly available. You should consider this when deciding to disclose any information.
3.5. Sources of Personal Information. We collect most Personal Information directly from you, including when you, among other things, use one of our Properties, create an account ("Account") with us, subscribe to a newsletter, purchase a game, product or service, participate in a contest or sweepstakes, respond to a customer survey, email us, post in a public forum, and/or use our chat/message functionality. We also collect Personal Information automatically through the use of various technologies, including through "cookies", as explained further in Section 5 below. Our other sources of Personal Information include:
  • Our affiliates
  • Publicly available sources, such as public forums and chats
  • Partners with whom we offer co-branded services or products, sell or distribute our products, or engage in joint marketing activities
  • Social media networks with which you interact, such as when you reference Red Bull GmbH or our Services, or grant us permission to access your data on one or more of these services.
  • Cookies on our Properties
  • When you contact us by telephone or through email, we may collect Personal Information in the form of audio recordings or electronic records, some of which may not be retained by us but by a third party
  • From you when participating in events, filming or winning prizes
3.6. We acquire this information to update or supplement the Personal Information you provided, or we collected automatically. Note that this includes Personal Information from your social media account when you grant us access to your social media account in connection with, for example, creating an Account with us. If you have created an Account with us, it is your responsibility to ensure that you submit true, accurate and complete information via your Account and keep it up to date. Where permitted by law, we may combine this Personal Information we receive from other sources with Personal Information you give to us or that we collect about you and use it to draw inferences about you as a consumer.
4. How We Use and To Whom We Share Your Personal Information 4.1. How We Use Your Personal Information. We collect and use your Personal Information for the purposes of enabling you to use our Properties, enabling us to fulfill orders you make (such as for products, services or newsletters), to send you marketing materials and provide personalized content and experiences. We may also use the Personal Information we collect: (i) to administer our Properties, including troubleshooting technical issues; (ii) to optimize or improve our products, services, operations and Properties; (iii) as part of our effort to keep our Properties safe and secure; (iv) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; (v) to communicate with you about your Account or transactions with us and send you information about features on our Properties or changes to our policies; (vi) to provide you with advertising based on your activity on our Properties and on other sites and applications; (vii) to make suggestions and recommendations to you and other users of our Properties about goods or services that may interest you or them; and (viii) to detect, investigate and prevent activities that may violate our policies or be illegal. Unless we obtain your explicit consent, we do not use Sensitive Personal Information other than to provide the products and services that you have requested.
4.2. To Whom We Share Your Personal Information
4.3. Our Affiliates. We may share your Personal Information with our affiliates, including our parent company Red Bull GmbH. When we do this, we and Red Bull GmbH act as one business and “joint controllers” of your Personal Information, meaning that we determine the purposes and terms of data use together. Red Bull GmbH’s use of information is governed by its privacy policy at https://policies.redbull.com/r/Red_Bull_Jobs/privacy/en, which is substantially similar to this Policy.
4.4. Service Providers. To provide and support the Properties, sometimes we use external companies as service providers that work on our behalf to transmit, collect, process and/or store Personal Information for us. We require these service providers to treat the Personal Information we share with them as confidential and to use it only for the purpose of providing the services for which they have been engaged. These service providers fall into the following categories: billing and collection providers, auditing and accounting firms, analytics services, security vendors and IT vendors, and professional services consultants.
4.5. Third Parties. We share your IP address, Device ID and browser activity with select third party advertising partners to allow them to provide custom advertising to you.
4.6. Other. We may also share your Personal Information with others: (1) when explicitly requested by you (e.g., with social media networks); (2) when required by a court order or any legal or regulatory requirement; (3) in connection with the sale or transfer of all or a portion of our business or assets; (4) to ensure compliance with, and enforce, our Terms of Use at https://policies.redbull.com/r/RedBull.com_US/terms/en_US; (5) to ensure the safety and security of our users, consumers and others and (6) to protect our rights and property and the rights and property of others.
5. Online Tracking, Analytics and Advertising and User Choice 5.1. Tracking Technology Choices
5.2. Cookies. A “cookie” is a text file containing small amounts of information that a website can send to your browser, which may then be stored on your computer as a tag that distinguishes your computer but does not name you. Some of our Properties use cookies to better serve you when you return to the Property. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies or you may opt out of our Properties using performance and marketing cookies by toggling off such use in our privacy preference center; however, if you do this, some of the features of our Properties may not work properly. You may also be able to reject certain cookies served through our Properties by opting out on the website of the third party placing the cookie, which you can identify through your browser. Please note, the selection(s) you make in our privacy preference center will only apply to the browser or device in which you made your selection. To opt out of the targeted advertising or sale or sharing related to your email address or Account with us, please see the Opt Out of Targeted Advertising or Sale or Sharing of Personal Information instructions in Section 9.1 below.
5.3. Flash cookies. We may also use local shared objects, sometimes known as “Flash cookies,” to store your preferences or display content based upon what you view on our site to personalize your visit. Our advertisers and service providers also may use Flash cookies to collect and store Personal Information. Flash cookies are different from browser cookies because of the amount of, type of and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. You can learn more about how to manage privacy and storage settings for Flash cookies by visiting the Flash Player Help website at https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you disable Flash cookies, you will not have access to many features that make your guest experience more efficient and some of our services will not function properly.
5.4. Web Beacons. Web beacons are small pieces of data that are embedded in images on the pages of websites. Web beacons may involve the transmission of Personal Information directly to us, to another party on our behalf or to another party in accordance with its privacy policy. We may use Web beacons to bring together Personal Information we collect about you. We may use tools provided by other companies to make the advertising we show you on our Properties and/or our partner websites more relevant and interesting to you. For this purpose, we use cookies, web beacons or similar technologies to collect information about your browsing behavior, and deliver Interest-Based Ads to you.
5.5. Analytics and Interest-Based Advertising Choices. We use or allow trusted third parties and service providers to use tracking technologies (e.g., cookies, web beacons or similar technologies) to collect information about your browsing activities, which may include Personal Information, so that online advertisers can serve you advertising that better reflects your interests (“Interest-Based Ads”) and so we can better understand how people use our Properties. You may receive advertisements based on Personal Information obtained from your activities across websites not affiliated with us. You can learn more about ad serving companies and the options available to limit their collection and use of your Personal Information by visiting the websites for the Network Advertising Initiative at https://optout.networkadvertising.org/?c=1 and you can opt out of receiving advertisements based on Personal Information obtained from your activities across websites not affiliated with us via the Digital Advertising Alliance at https://optout.aboutads.info/?c=2&lang=EN. You can learn about your options to opt out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device. Opting-out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of Interest-Based Ads from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you opt out, you may still see ads, but they will not be personalized based on your online activity. If you delete your cookies, you may also delete your opt out preferences.
5.6. Promotional Communications. As noted above, we and selected third parties with whom we share your Personal Information, may use your Personal Information for direct marketing purposes, including to provide updates, newsletters, events or other communications (like direct messaging on supported channels of communication such as e.g. SMS/MMS, Direct Messages on Social, Email etc.) that we think may interest you.
Where required by law, your prior consent will be obtained before we send direct marketing. In any event, we offer you the option to unsubscribe from electronic marketing materials.
Data obtained through our SMS short code program will not be shared with any third parties for their marketing reasons/purposes.
If you do not wish us to share your Personal Information with third parties for their marketing purposes at all, please contact us at our website at https://www.redbull.com/us-en/energydrink/contact/assistant.
6. Data Security and Retention 6.1. We apply reasonable security measures to protect Personal Information that is under our control from unauthorized or illegal access, use, disclosure, modification or destruction. We offer no guarantees or warranties related to such protection and are not responsible for any such unauthorized activity. We will notify you in compliance with applicable law regarding data breach. Where you have a password that enables you to access our Properties, you are responsible for keeping this password secure and confidential.
6.2. We retain Personal Information for as long as is reasonably necessary for the purposes described herein. The criteria used to determine the applicable retention period for your Personal Information includes the length of time we have an ongoing relationship with you and provide services to you, and whether there is a legal obligation to which we are subject that requires us to retain your Personal Information.
7. Links to Other Websites 7.1. Where we provide links to other websites or services, we do so for information purposes only. The other websites and services are outside our control and are not covered by this Policy. If you access other websites or services using the links provided, the operators of these websites and services may collect information from you and use that information in accordance with their privacy policy, which may differ from ours. By accessing an external website or link from our Properties, you hereby release us from any and all liability for your use of such website or link.
7.2. On some pages of our Properties, third parties that provide content, services, applications or plug-ins may track your use of such content, services, applications and plug-ins, or they may customize such content, services, applications and plug-ins for you consistent with their privacy policies, which may differ from ours.
8. Use of Properties by Minors 8.1. The features, programs, promotions and other aspects of our Properties requiring the submission of Personal Information are not intended for children. We do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed Personal Information to us please contact us at https://www.redbull.com/us-en/energydrink/contact/assistant. A parent or guardian of a child under the age of 13 may review and request deletion of such child's Personal Information as well as prohibit the use of that information.
9. Additional State Privacy Rights 9.1. The laws in certain states provide the residents of those states with rights to receive disclosures regarding the collection, use and sharing of Personal Information, as well as rights to know, access, correct, delete and/or opt out of certain disclosures of Personal Information. To the extent that we collect Personal Information that is subject to such laws, that information, our practices and your rights are described below. Note that certain information we collect may be exempt from such state laws because it is considered public information (because it is made available by a government entity) or covered by a federal privacy rule.
Right to Know Categories of Data Collected, Sold, Disclosed or Shared, and Purposes for Collection
You have a right to receive information regarding the categories of Personal Information we collect, sell, disclose or otherwise share. You also have the right to receive information regarding the sources of Personal Information we collect, the purposes for which we collected it and the third parties and service providers with whom we shared it as well as the retention period or criteria for determining retention of such data. That information is provided to you in Sections 2 and 3 of this Policy.
Right to Access Personal Information
You have the right to request access to specific pieces of Personal Information collected about you. To protect our customers’ Personal Information, we are required to verify your identity before we can act on your request. Note that we may not be permitted to give you access to certain specific pieces of sensitive information (such as a driver license or social security number), or records that contain the personal information of a third party.
Right to Delete Personal Information
You have the right to request in certain circumstances that we delete any Personal Information that we or third parties on our behalf have collected directly from you. To protect our customers’ Personal Information, we are required to verify your identity before we can act on your request and maintain a record of your request, and in some cases, we are required or permitted by law to retain all or some of your Personal Information for specific purposes. If we do, we will explain that to you in our response.
Right to Correct Personal Information
You have the right to request in certain circumstances that we correct any inaccurate Personal Information that we have collected directly from you. To protect our customers’ Personal Information, we are required to verify your identity before we can act on your request.
Right to Information Regarding Participation in Data Sharing for Financial Incentives
We may run promotions from time to time whereby we incentivize a consumer to share certain pieces of information with us; for example, we may offer a one-time discount if consumers sign up for our email marketing list. The value of the data provided to us is based on the value of the discount provided to you. Participation in these incentives is voluntary and you may opt out of the data sharing at any time.
Right to Opt Out of Targeted Advertising or Sale or Sharing of Personal Information to Third Parties
We do not generally sell information as the term “sell” is traditionally understood. To the extent we sell, as the term “sell” is defined under applicable law, or share your personal informationPersonal Information for cross-contextual behavioral advertising, you have the right to opt out of any sale or sharing of Personal Information by us to third parties.that activity. You may exercise this right by clicking on the both toggling off Do Not Sell/ or Share My Personal Information link at the bottom of one ofin our applicable Propertiesprivacy preference center and toggling off the Marketing Cookies or contacting us through our website at https://www.redbull.com/us-en/energydrink/contact/assistant. Please note that under applicable law your right to opt out does not apply to our selling or sharing of data withuse of service providers, who are parties we engage to perform a function on our behalf and are contractually obligated to use the dataany Personal Information we share only for that function. Additionally, certain browsers may allow you to opt- out of salessale or sharing on all websites accessed through that browser. Where required by law, we will honor browser-based opt-out settings out settings and we treat those requests in the same manner that we treat requests submitted through our privacy preference center or website.
Right to Limit Use of Sensitive Personal Information
As we describe in Section 3.3, we collect and use Sensitive Personal information when that information is needed to verify sweepstakes winners, evaluate participants in our competitions, and otherwise as described to you at the time of collection. We may also collect Sensitive Personal Information for advertising purposes. You may have the right to limit our use of your Sensitive Personal Information to only what is strictly necessary for us to provide our services to you and for the limited purposes otherwise allowed by applicable law. You may exercise this right by contacting us through our website at https://www.redbull.com/us-en/energydrink/contact/assistant.
Right to Personal Information about Certain Third-Party Disclosures
You have the right to request information regarding third parties to whom the company has disclosed certain categories of Personal Information during the preceding year for the third parties’ direct marketing purposes.
9.2. How to Exercise Your Rights. You may submit a request to exercise your rights described above as follows:
* By contacting us through our website at https://www.redbull.com/us-en/energydrink/contact/assistant; or
* By calling us at +1 (855) 997-1970.
Applicable state law requires us to verify your identity before providing a substantive response to your request to exercise some of your rights described above. Generally, we will verify your identity by asking you to (a) provide us with your email to ensure your email is verified, and (b) confirm the right you wish to request under this Policy. In appropriate circumstances, we may ask you for additional information to verify your identity. Once your identity is verified, we will work to process your request in a timely manner in accordance with applicable law. If we cannot verify your identity, we may not be able to process your request.
You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so, and we will need to verify your identity directly.
9.3. Appeals. You have a right to appeal decisions concerning your ability to exercise your consumer rights. Please contact us at https://www.redbull.com/us-en/energydrink/contact/assistant to request an appeal concerning decisions on your consumer request.
10. Updates A notice will be posted on our Properties for 30 days whenever there are material changes to this Policy. By continuing to use our Properties you confirm your acceptance of the updated Policy.
11. Contact Us If you have a question, concern or complaint about this Policy or our handling of your Personal Information, you can contact us through this website at https://www.redbull.com/us-en/energydrink/contact/assistant.

B. Privacy Policy for users from other than the United States: 1. Scope of the Privacy Policy At Red Bull GmbH (“Company” or “we” or “our”), we place the highest priority on respecting your data privacy. This privacy policy (“Policy”) describes how we collect and process information from which you can be directly or indirectly identified (“Personal Data”) when you interact with us through our digital offerings (including our websites and mobile applications (“apps”), social media channels, stores, events, or other products and services. It also describes how your Personal Data is used, shared, and protected, the choices you have regarding your Personal Data and how you can contact us.
For some of our products or services, the way in which we may use or collect your Personal Data may differ from what is set forth in this Policy; for such cases we will clearly link you to any dedicated policies within this Policy.
We may change this Policy from time to time. If we make any important changes to this Policy (for example changes that affect the Personal Data we collect, or how or why we use it), then we will inform you about those changes and the date of the changes at the top of this Policy.
2. Who is responsible for processing your Personal Data? The respective Company responsible for the processing of your Personal Data (“Data Controller”) will depend on how you interact with us, and where you are located in the world. The respective Data Controller is included within each data processing activity in this Policy.
For certain products or services, two Companies or one Company and another third party may jointly determine how your Personal Data is used (“Joint Controllers”) for the purposes identified in this Policy. Whenever we act as a Joint Controller, we act based on a specific arrangement that sets out the distribution of agreed roles and responsibilities of each party for compliance with their obligations. Such joint controllership arrangements govern in particular:
  • How and which Joint Controller shall provide the information to data subjects on the underlying data processing;
  • Which Joint Controller shall be the designated point of contact for communication with data subjects and supervisory authorities; and,
  • Which Joint Controller shall be responsible for the notification of a personal data breach to supervisory authorities and data subjects.
Further details regarding Joint Controllerships are provided in the specific section for the respective Personal Data processing activity.
3. How do we collect Personal Data from you? There are several ways we may collect your Personal Data depending on how you interact with us. Below are several examples. However, for more detailed information on each category of Personal Data we collect, please visit the section “How and why do we use your Personal Data?”.
  • Personal Data you provide us directly: You may provide us with your Personal Data directly, for example when you use our websites or apps, participate in our events or promotions, subscribe to our newsletters, purchase our products or services, create a user account, visit one of our restaurants, or communicate with us through one of our social media platforms.
  • Personal Data we collect automatically: When you use our websites or apps, we may automatically collect certain types of information, such as information about your visit or page interactions.
  • Personal Data we receive from other sources: We may also receive your information about you from other sources if you use any of our websites or apps, or services. We are also working closely with third parties (including for example sub-contractors in technical, payment and delivery services), credit agencies (for example, if you purchase from our online shops), business and sponsorship partners and may receive information about you from them (including information that is publicly available).
4. How and why do we use your Personal Data? Here you will find detailed information about the different ways in which we process Personal Data when you use our products or services, in particular which categories of Personal Data we collect and with which third parties (if any) we share the Personal Data.
a) OUR WEBSITES i. Provision of the Website (Creation of Log Files) Purpose of Data Processing
You can visit or use our websites without having to create a user account and actively disclose your Personal Data. However, each time you visit one of our websites, your browser automatically transmits certain information to us. Such information is stored by us in so-called server log files (log files).
We may process your Personal Data for the following purposes, including to:
  • Provide and deliver our websites and to guarantee the functionality of our websites;
  • Optimize our websites (e.g., to improve loading times);
  • Ensure the security and stability of our IT systems.
Legal Basis for Data Processing
The temporary storage and processing of this Personal Data is based on our legitimate interests to ensure the stability and functionality of our websites.
Categories of Personal Data
The following Personal Data may be collected:
  • Browser information (e.g., IP address, browser type and version, operating system and interface used, language and version of the browser software, etc.);
  • Date and time of access and time zone difference to Greenwich Mean Time (GMT);
  • Volume of data transmitted in bytes;
  • Websites from which the user's system accesses our websites;
  • Websites accessed by the user's system via our websites;
  • Access status / HTTP status code.
Data Recipient(s)
Your Personal Data may be transferred to:
  • IT service providers (e.g., hosting providers, cloud service providers, etc.);
  • Backup and disaster recovery specialists.
Data Controller
The Data Controller of the data processing is the company named in the imprint of the respective website.
Storage Duration
In as much as the Personal Data are stored in log files, these files will only be retained for as long as necessary for the respective data processing.
ii. Cookies and Similar Technologies When you visit our websites, we process Personal Data using cookies and similar technologies (e.g., tags, web beacons, local/session storage, and JavaScript) (hereinafter collectively “Cookies”). Cookies are small text files that are stored on your end device (PC, laptop, tablet, or smartphone). These text files are downloaded by your browser when you visit our websites for the first time. When you visit a website again with the same device or browser, the Cookie and the information stored in it are either sent back to the website that created them (first party Cookie) or sent to another website to which it belongs (third-party Cookie). As a result, the website "recognizes" that it is the same user and adjusts the display of content on the website.
Our cookie settings automatically appear at the first visit of our websites. You can set your personal preferences within the cookie settings. Unless the use of a Cookie is absolutely necessary for example for technical reasons, you may accept or decline the use of such Cookies. You can change your cookie settings any time via the cookie settings in the footer of the respective website. Cookies already stored can be deleted at any time. If Cookies are deactivated for our website, it is possible that you will not be able to take full advantage of all the functions of the website.
We use Cookies for the following purposes:
  • To provide basic functions of the websites and provide any services requested by you, e.g., to save your cookie settings or to offer secure areas for logged-in users (more on this in detail under “Absolutely Necessary Cookies”);
  • For analysis of website usage ("web statistics"), so that we can continuously improve our digital offerings and better tailor them to our users’ needs and interests (for more information see " Performance Cookies");
  • For the professional presentation of the content of our websites, e.g., by integrating map material video services (for more on this see " Third Party Service Embeds”);
  • To personalize our offers, e.g., to display personalized advertising on the end device used, (for more information see “Marketing Cookies”).
a. Absolutely Necessary Cookies Purpose of Data Processing
We use Absolutely Necessary Cookies to:
  • Administer our websites for internal operations, including troubleshooting purposes and to understand any errors you may encounter on our websites;
  • Provide basic functions for our websites. Without these Cookies, we cannot provide core services, such as shopping carts;
  • Keep our websites safe and secure and to help manage and administer our IT systems; and,
  • Improve use and content of our websites to ensure that the content is presented in the most effective way for you and your devices.
Legal Basis for Data Processing
The temporary storage and processing of Personal Data is based on our legitimate interests to:
  • Provide our products or services to you, including fully functional websites and the services you require;
  • Ensure that our websites and IT are secure and are being used in an appropriate manner.
Categories of Personal Data, Storage Duration and Categories of Data Recipient(s)
You can find further information about which Absolutely Necessary Cookies we use, as well as what categories of Personal Data we process, for how long we store and to which third parties we transfer them in the cookie settings on the respective website.
Data Recipients
Your Personal Data will be transferred to IT service providers (e.g., hosting providers, cloud service providers, consent management providers, log-in service providers).
Data Controller
The Data Controller for the Personal Data processing is the company named in the imprint of the respective website.
b. Performance Cookies Purpose of Data Processing
Subject to your consent, we will process your information to measure and improve the performance of our websites (for example, by counting visits and traffic sources to help us understand which pages are the most and least popular and see how visitors move around the websites).
Should you not consent to such processing, this will not have a direct effect on the functioning of the websites, but without the information gained using the Performance Cookies it will be more difficult for us to further develop our websites.
You can find further information about which Performance Cookies we use, what purpose they serve and how long they are stored for in the cookie settings on the respective website.
Legal Basis for Data Processing
The collection and processing of this Personal Data is based on your consent, where applicable in conjunction with the provisions of the E-Privacy Directive or its national implementation. You can withdraw your consent at any time and without giving any reasons. However, the withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.
Categories of Personal Data
The following Personal Data may be collected, for example Personal Data about:
  • Your visit including the URL clickstream to, through and from our websites;
  • The page views and the usage of the application within a session (e.g., number of clicks, length of visit to certain pages);
  • The origin of the first request;
  • Your device, operating system and browser;
  • The device location;
  • Videos you have viewed, searched for or accessed;
  • Download or playback errors;
  • Video player and the playing mode;
  • Promotions placed on the websites.
Data Recipient(s)
Your Personal Data will be transferred to IT service providers (e.g., consent management providers, log-in service providers and cloud hosting providers).
Data Controller
The Data Controller for the data processing is the company named in the imprint of the respective website.
Storage Duration
Cookie data shall be stored for thirty (30) minutes after the last hit has been processed, but for a maximum of 3.5 hours after being set (browser session).
Your browser's "sessionStorage" and "localStorage" store data in the browser; "sessionStorage" is stored temporarily and session storage data are gone when you close the browser tab (also referred to as “browser session”). The ”localStorage“ is persistent, meaning it has no expiration date. You may erase them by deleting your browser's history or deleting the local storage (depending on the browser you used).
c. Third Party Service Embeds On our websites, we integrate content from third-party providers to provide you with an engaging user experience. The following section provides you with information concerning the data processing activities resulting from the use of such embedded third-party content. In a first step, we provide you with general information on the use of third-party embeds applicable to several third-party embed providers. This is followed by more detailed information on the processing activities regarding specific third-party content, which is of particular importance to us.
i. General Information on Third-Party Service Embeds Purpose of the Data Processing
On some of our websites, we integrate interactive third-party content, applications, or plug-ins (together “Content”) to provide an engaging user experience.
Examples of such Content include interactive maps, video players, social media plug-ins or interactive functions such as commenting or sharing. Subject to your consent, third parties who provide the Content may collect Personal Data about your use of such Content and may process information from you, which will be used by them in accordance with their own privacy policies. We therefore recommend that you also read the privacy notices and information of the respective third-party content provider as detailed below.
We process Personal Data in relation to the use of third party embeds for the following purposes, including to:
  • Improve use and content of our websites, to ensure that the content is presented in the most effective way for you and your devices;
  • Provide a consistent experience across devices and platforms.
The third-party providers of this Content collect the Personal Data mentioned for advertising, market research and/or needs-based design of its website. Such an evaluation is carried out (even for users who are not logged in or users without a corresponding account) to provide needs-based advertising and to inform other users of the social network about your activities on our websites. You have a right to object to the creation of these user profiles, although you must contact the respective third-party provider of the Content to exercise this right.
Legal Basis for Data Processing
The processing of this Personal Data is based on your consent. You can withdraw your consent at any time and without giving any reasons. However, the withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.
Third-party embeds set Cookies on your browser to store Personal Data. We therefore recommend that you read the section about Cookies in this Policy as well as the cookie policy of the respective embed provider.
Categories of Personal Data
The Personal Data collected in relation to the use of third party embeds may include:
  • IP address;
  • Referrer URL (the webpage that sends visitors to our websites using a link);
  • Information about the operating system and its interface;
  • Cookie-based data (for example Cookies set to ensure the workability of social plugins);
  • User device information (language settings, location, browser type and version);
  • Date and time of the request;
  • Time zone difference to Greenwich Mean Time (GMT);
  • Content of the request (specific page);
  • Access status/HTTP status code;
  • Location.
Data Recipient(s)
If you consent to the use of our third-party embeds, your Personal Data may be shared with the third party providing the embed. For an overview of the third-party embeds in use, see cookie settings of the respective website.
Data Controller
Depending on the specific third-party embed, the company named in the imprint either:
  • acts as a Joint Controller with the respective company providing the third-party content for the collection and disclosure by transmission to the company providing the third-party content of the Personal Data. Regarding the further processing activities both Data Controllers act as independent Data Controllers respectively. Concerning further processing activities performed by the company providing the third-party content, such as the potential processing for market research purposes, this company acts as an independent Data Controllers; for further information, please consult the privacy policy of the respective company; or,
  • acts as an independent Data Controllers for the data processing activities. The respective company providing the third-party content shall act as independent Data Controllers for the data processing activities performed by the company. For further information, please consult the privacy policy of the respective company.
Storage Duration
As regards storage duration of any third-party cookies that are set within the third-party embed, please refer to the privacy policy of the respective company providing the third-party content.
ii. Specific Third-Party Service Embeds This section provides you with information on third-party embeds of specific third-party providers. For further information, please consult the privacy policy of the third-party content provider as linked below.
Facebook (Privacy Policy of Facebook available here)
Purpose of the Data Processing
On our websites, we integrate interactive third-party content from Facebook to provide an engaging user experience. This includes the embedding of Facebook posts, Facebook photos, Facebook videos, Facebook Plugins (e.g., the “Like” or “Share” button) and Facebook Pixel.
We will process this information to:
  • Improve use and content of our websites to ensure that the content is presented in the most effective way for you and your devices;
  • Provide a consistent experience across devices and platforms.
    Subject to your consent, Facebook who is providing this content may collect data about your use of such Content and may process information from you which will be used in accordance with the Facebook Privacy Policy. We therefore recommend that you also read the privacy policy of Facebook.
Legal Basis for Data Processing
The data processing is based on your consent. You can withdraw the consent at any time and without giving reasons; however, the withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.
Facebook also sets Cookies on your browser to store Personal Data, we therefore recommend you read our Policy carefully and to look at Facebook’s privacy policy.
Categories of Personal Data
The following Personal Data may be collected depending on the specific Facebook tool and if you have a Facebook Account or are logged in:
  • Facebook Account data (Name, Preferences, Likes, etc);
  • IP address;
  • Information about the operating system and its interface;
  • Cookie-based data (for Cookies set to ensure the workability of posts, photos, videos and plugins);
  • Date and time of the request;
  • Content of the request (the specific post, video, photo);
  • Access status/HTTP status code.
Data Recipients
If you consent to the use of the respective Facebook embed, your Personal Data may be shared with Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland.
Facebook operates data centers globally. Facebook uses Standard Contractual Clauses (SCCs) as adopted by the EU Commission as basis for data transfers to recipients outside the European Economic Area (EEA). These clauses oblige Facebook to comply with the EU‘s level of data protection when processing relevant data outside the EEA.
Data Controller
If your Personal Data is collected and forwarded via our embedded Facebook components, the Company named in the imprint of the respective website and Facebook Ireland Ltd. are Joint Controllers with respect to the data processing. Joint commitments were also set out in a publicly available agreement here. Among other things, it states that we must clearly inform you about the use of Facebook tools on our website. We are also responsible for ensuring that the tools are securely integrated into our websites and are in accordance with the applicable privacy laws.
Facebook, on the other hand, is for example responsible for the data security of Facebook’s products. If you have any questions about Facebook’s data collection and processing, you can contact Facebook directly. Should you direct the question to us, we are obliged to forward it to Facebook. However, should any further processing occur, then Facebook is solely responsible for this Personal Data. Data subjects may exercise their rights with respect to their Personal Data processed by Facebook Ireland directly against Facebook Ireland. For further information regarding the data processing performed by Facebook, including the legal basis and the possibilities to enforce data subject rights, consult the privacy policy by Facebook.
Storage Duration
As regards storage duration of Facebook, please refer to Facebook’s privacy policy.
Instagram (Privacy Policy of Instagram available here)
Purpose of the Data Processing
On our websites, we integrate interactive Instagram features such as content including photos and videos as well as plug-ins to provide an engaging user experience.
We will process this information to:
  • Improve use and content of our websites to ensure that the content is presented in the most effective way for you and your devices;
  • Provide a consistent experience across devices and platforms.
Legal Basis for Data Processing
The processing is based on your consent. You can withdraw the consent at any time and without giving reasons; however, the withdrawal of consent does not affect the lawfulness of the processing before its withdrawal.
Instagram also sets Cookies on your browser to store Personal Data, we therefore recommend you read our Policy carefully and look at the Instagram privacy policy.
Categories of Personal Data
The following Personal Data may be collected depending on if you have an Instagram account or are logged into your Instagram Account:
  • Instagram Account data (e.g., name, addresses, phone numbers);
  • IP address;
  • Information about the operating system and its interface;
  • Cookie-based data (for Cookies set to ensure the workability of posts, photos, videos and plugins);
  • Date and time of the request;
  • Content of the request (the specific post, video, photo);
  • Access status/HTTP status code.
Data Recipients
Whenever you visit our websites that have Instagram functions (i.e., Instagram photos or plugins) integrated to them, your browser automatically connects with Instagram’s servers. Thereby, if you consent to the use of the respective Instagram embed, Personal Data is sent to, as well as saved and processed by Instagram. This always happens, whether you have an Instagram account or not. Instagram shares the information obtained within the Meta businesses.
Instagram is maintained by:
Meta Platforms, Inc.
1601 Willow Rd
Menlo Park
CA 94025
USA
Instagram operates data centers globally. Instagram uses standard contractual clauses adopted by the EU Commission as basis for Personal Data transfers to recipients outside the EEA. These clauses oblige Instagram to comply with the EU level of data protection when processing relevant data outside the EEA.
Data Controller
If your Personal Data is collected and forwarded via our embedded Instagram components, the Company named in the imprint of the respective website and Meta Platforms, Inc. are Joint Controllers with respect to the data processing. Joint commitments were also set out in a publicly available agreement here. Among other things, it states that we must clearly inform you about the use of Instagram tools on our website. We are also responsible for ensuring that the tools are securely integrated into our website and are in accordance with the applicable privacy laws. Instagram, on the other hand, is for example responsible for the data security of Instagram’s products. If you have any questions about Instagram’s Personal Data collection and processing, you can contact Instagram directly. Should you direct the question to us, we are obliged to forward it to Instagram. However, should any further processing occur, then Instagram is solely responsible for this Personal Data. Data subjects may exercise their rights with respect to their Personal Data processed by Instagram directly against Instagram. For further information regarding the data processing performed by Instagram, including the legal basis and the possibilities to enforce data subject rights, consult the privacy policy by Instagram.
Storage Duration
Company does not store any Personal Data collected via Instagram embeds. As regards storage duration of Instagram, please refer to Instagram’s privacy policy.
Google Maps (Privacy Policy of Google available here)
Purpose of the Data Processing
On our websites, we integrate Google Maps provided by Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to allow for an engaging user experience. With the use of Google Maps, we can show you locations in a better way and can therefore adjust our service to your needs.
We will process this information to:
* Provide a useful and meaningful experience on our websites;
* Improve the use and content of our website by offering you essential information on various locations, e.g., for route planning.
Subject to your consent, Google LLC may collect Personal Data about your use of Google Maps and may process Personal Data from you which will be used by Google in accordance with their privacy policy.
Legal Basis for Data Processing
The processing of the Personal Data is based on your consent. If no consent has been given, Google Maps content is not loaded and thus no Personal Data is transmitted or retained. You can withdraw the consent at any time and without giving reasons; however, the withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.
Google Maps also sets cookies on your browser to store Personal Data, we therefore recommend you read our Policy carefully and look at Google’s privacy policy.
Categories of Personal Data
The following Personal Data may be collected depending if you are signed into your Google Account on your device:
  • IP address;
  • Referrer URL;
  • Longitude and latitude coordinates (location data);
  • Entered start address when using the route planner function;
  • Entered search terms;
  • Cookie-based data;
  • Date and time of the request;
  • Google Account information.
Data Recipients
If you consent to the use of Google Maps, your Personal Data may be shared with:
Google LLC
1600 Amphitheatre Parkway Mountain View
CA 94043
USA
Google operates data centers globally.
Google uses standard contractual clauses adopted by the EU Commission as basis for data transfers to recipients outside the EEA. These clauses oblige Google to comply with the EU level of data protection when processing relevant data outside the EEA.
Data Controller
The Data Controller of the data processing is the company named in the imprint of the respective website.
If your Personal Data is collected and forwarded via the embedded Google Maps API, Google LLC acts as independent Data Controller for the subsequent data processing performed by Google. If you have any questions about Google’s data collection and processing, you can contact Google directly or consult Google’s privacy policy.
Storage Duration
As regards storage duration of the third parties, please refer to Google’s privacy policy.
Google reCAPTCHA (Privacy Policy of Google available here)
Purpose of the Data Processing
On our websites, we integrate Google reCAPTCHA of the company Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to provide an experience as secure and protected as possible, and to avoid unwanted bots or spam software. Therefore, we are doing everything we can to stay protected and to offer you the highest possible user friendliness. Using reCAPTCHA, Personal Data is transmitted to Google to determine whether you genuinely are human. reCAPTCHA thus ensures our website’s and subsequently your security. Without reCAPTCHA it could happen for example that a bot would register as many email addresses as possible when registering, to subsequently “spam” forums or blogs with unwanted advertising content. With reCAPTCHA we can avoid such bot attacks.
We will process this information to provide a secure and protected user experience.
Legal Basis for Data Processing
The processing of this Personal Data is based on your consent. If no consent has been given, the Google reCAPTCHA content shall not be loaded and thus no Personal Data shall be transmitted or retained. You may withdraw the consent at any time and without giving reasons. However, the withdrawal of consent does not affect the lawfulness of the processing before its withdrawal.
Google reCAPTCHA also sets Cookies on your browser to store Personal Data, we therefore recommend you read our Policy carefully and to look at Google’s privacy policy.
Categories of Personal Data
The following Personal Data may be collected depending if you are signed into your Google Account on your device:
  • IP address;
  • Referrer URL;
  • information on the operating system;
  • mouse and keyboard behavior;
  • Cookie-based data;
  • Date and language settings;
  • All JavaScript objects;
  • Screen resolution.
Data Recipients
If you consent to the use of Google reCAPTCHA, your Personal Data may be shared with:
Google LLC
1600 Amphitheatre Parkway
Mountain View
CA 94043
USA
Google operates data centers globally.
Google uses standard contractual clauses adopted by the EU Commission as basis for data transfers outside the EEA. These clauses oblige Google to comply with the EU level of data protection when processing relevant data outside the EEA.
Data Controller
The Data Controller of the data processing is the company named in the imprint of the respective website.
If your Personal Data is collected and forwarded via the embedded Google reCAPTCHA API, Google acts as independent controller for the data processing performed by Google. If you have any questions about Google’s data collection and processing, you can contact the company directly or consult the privacy policy by Google.
Storage Duration
As regards storage duration of the third parties, please refer to Google’s privacy policy.
YouTube (Privacy Policy of Google available here)
Purpose of the Data Processing
On our websites, we integrate YouTube videos to provide an engaging user experience. With the help of our embedded videos, we can provide you helpful content in addition to our texts and images. YouTube is a video portal operated by Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). When you visit a page on our website that contains an embedded YouTube video, your browser automatically connects to the servers of YouTube/Google. Thereby, certain data are transferred (depending on the settings).
We will process this information to:
  • Provide a useful and meaningful experience on our websites;
  • Improve the use and quality on our websites.
Subject to your consent, Google LLC, which is providing this content, may collect and process personal data from you in accordance with their privacy policy.
Legal Basis for Data Processing
The processing of this Personal Data is based on your consent. You can withdraw the consent at any time and without giving reasons; however, the withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.
YouTube also sets Cookies on your browser to store Personal Data, we therefore recommend you read our Policy carefully and look at Google’s privacy policy.
Categories of Personal Data
The following Personal Data may be collected depending on if you are logged into your YouTube account:
  • IP address;
  • Referrer URL;
  • Date, time and language of the request;
  • Access status/HTTP status code;
  • YouTube account data (including session duration, approximate location, browser type).
Data Recipients
If you consent to the use of YouTube, your Personal Data may be shared with:
Google LLC
1600 Amphitheatre Parkway
Mountain View
CA 94043
USA
Google operates data centers globally.
Google uses standard contractual clauses adopted by the EU Commission as basis for data transfers to recipients outside the EEA. These clauses oblige Google to comply with the EU’s level of data protection when processing relevant data outside the EEA.
Data Controller
The Data Controller of the data processing is the company named in the imprint of the respective website.
If your Personal Data is collected and forwarded via the embedded YouTube content, Google LLC acts as independent Data Controller for the data processing performed by Google. If you have any questions about Google’s data collection and processing, you can contact the company directly or consult the privacy policy by Google available.
Storage Duration
As regards storage duration of the third parties, please refer to Google’s YouTube’s privacy policy.
Spotify (Privacy Policy of Spotify available here)
Purpose of the Data Processing
On our websites, we integrate Spotify embeds to provide an engaging user experience. With the help of our embedded Spotify podcasts, albums, artists, tracks and playlists, we can provide you helpful content in addition to our texts, images and videos. Spotify is an audio streaming and media services provider operated by Spotify AB, Regeringsgatan 19, 111 53 Stockholm, Sweden. When you visit a page on our websites that contain embedded Spotify content, you automatically connect to the servers of Spotify. Thereby, certain data are transferred (depending on the settings).
We will process this information to:
  • Provide a useful and meaningful experience on our websites;
  • Improve the use and quality on our websites.
Subject to your consent, Spotify AB who is providing this content may collect and process personal Data from you which will be used by Spotify in accordance with their privacy policy.
Legal Basis for Data Processing
The processing of this Personal Data is based on your consent. You can withdraw the consent at any time and without giving reasons. However, the withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.
Spotify also sets Cookies on your browser to store Personal Data, we therefore recommend you read our Policy carefully and look at Spotify’s privacy policy.
Categories of Personal Data
The following Personal Data may be collected depending on if you have a Spotify Account or are logged in with your device:
  • Spotify Account data (e.g., name, preferences);
  • IP address;
  • Information about the operating system and its interface;
  • Cookie-based data (e.g., for Cookies set to ensure the workability);
  • Date and time of the request;
  • Content of the request (e.g., specific track, episode, playlist);
  • Access status/HTTP status code.
Data Recipients
If you consent the use of the Spotify embed, your data may be shared with:
Spotify AB
Regeringsgatan 19
111 53 Stockholm
Sweden
Spotify operates data centers globally. Spotify uses standard contractual clauses approved by the EU Commission as basis for data transfers to recipients outside the EEA. These clauses oblige Spotify to comply with the EU level of data protection when processing relevant data outside the EEA. In addition to these clauses, Spotify implements additional technical measures such as encryption or pseudonymization.
Data Controller
The Data Controller is the company named in the imprint of the respective website.
If your Personal Data is collected and forwarded via the embedded Spotify API, Spotify AB acts as independent Data Controller for the data processing performed by Spotify. If you have any questions about Spotify’s data collection and processing, you can contact the company directly or consult the privacy policy by Spotify.
Storage Duration
As regards storage duration of the third parties, please refer to Spotify’s privacy policy.
Vimeo (Privacy Policy of Vimeo available here)
Purpose of the Data Processing
On our websites, we integrate Vimeo videos to provide an engaging user experience. With the help of our embedded videos, we can provide you helpful content in addition to our texts and images. Vimeo is a video portal operated by Vimeo.com Inc., 555 West 18th Street New York, NY 10011 USA. When you visit a page on our website that contains an embedded Vimeo video, your browser automatically connects to the servers of Vimeo. Thereby, certain Personal Data are transferred to Vimeo.
We will process this information to:
  • Provide a useful and meaningful experience on our websites,
  • Improve the use and quality on our website.
Subject to your consent, Vimeo.com Inc., who is providing this content may collect and process Personal Data from you which will be used by Vimeo.com in accordance with their privacy policy.
Legal Basis for Data Processing
The processing of this Personal Data is based on your consent. You can withdraw the consent at any time and without giving reasons. However, the withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.
Vimeo also sets Cookies on your browser to store Personal Data, we therefore recommend you read our Policy and look at Vimeo’s privacy policy.
Categories of Personal Data
The following Personal Data may be collected depending on if you are logged into your Vimeo account:
  • IP address;
  • Referrer URL;
  • Date, time and language of the request;
  • Technical information about your browser type, operating system and device information;
  • Access status/HTTP status code;
  • Vimeo account data.
Data Recipients
If you consent to the use of Vimeo, your Personal Data may be shared with:
Vimeo.com Inc.
555 West 18th Street
New York,
NY 10011
USA
Vimeo operates data centers globally. Vimeo uses standard contractual clauses adopted by the EU Commission as basis for data transfers to recipients outside the EEA. These clauses oblige Vimeo to comply with the EU‘s level of data protection when processing relevant data outside the EEA.
Data Controller
The Data Controller is the company named in the imprint of the respective website.
If your Personal Data is collected and forwarded via the embedded Vimeo content, Vimeo.com acts as an independent Data Controller for the subsequent data processing performed by Vimeo. If you have any questions about Vimeo’s data collection and processing, you can contact the company directly or consult the privacy policy by Vimeo.
Storage Duration
As regards storage duration of the third parties, please refer to Vimeo’s privacy policy.
iii. User Accounts Purpose of the Data Processing
If you are a regular user of our websites, you may wish to create a user account (hereinafter “Account”) with us. An Account enables you to access certain services and may offer further functionalities (such as managing marketing communications or modifying your user setting preferences). Some accounts enable you to access other Company platforms (“Participating Platforms”) and visualize information from those Participating Platforms in your Account profile. Your Personal Data will be processed to:
  • Create and manage your account and manage our relationship with you. Also, to communicate with you regarding your Account and our services;
  • Improve use and content of our websites to ensure that the content is presented in the most effective way for you and your devices;
  • Communicate with you and keep you up to date with our activities and events (subject to your prior consent if legally required). For example, to inform you via email or social media about products and services that may interest you;
  • Provide a consistent experience across devices and platforms.
Legal Basis for Data Processing
The temporary storage and processing of this Personal Data is based on legitimate interests to provide you with an engaging and fully functioning user account service.
Categories of Personal Data
The Personal Data you provide when setting up an Account include:
  • First and last name;
  • Email address;
  • Social media credentials (if applicable).
Data Recipient(s)
Your Personal Data will be transferred to IT service providers (e.g., hosting providers, cloud service providers, customer identity and access management providers, customer relationship management providers etc.).
If you are using your Facebook, Google or Apple Account to log-in on our websites or services, please look at the respective section describing Social Log-in Function.
Data Controller
The Data Controller is the company named in the imprint of the respective website.
Storage Duration
We store your Account credentials until you terminate your Account or if you are inactive for three consecutive years. You can terminate your Account directly in your Account profile settings.
iv. Social Log-In Function Purpose of the Data Processing
We offer you the option to use your existing social network credentials (for example Facebook, Twitter, or Google) for user authentication, to create or log into your user account or any mobile apps.
By authenticating your user credentials via your social media account, you authorize us to collect, store and use any log-in information that you grant permission to provide us, for example to pre-populate some data fields on your account and profile pages.
You can manage what Personal Data you would like to share with us through the privacy controls and settings on each third-party social-networking site, or via the access authorization screen of the respective social network provider. However, we have no control over how the respective social network provider processes your Personal Data in connection with the log-in. We therefore recommend that you carefully read the Privacy Policy of the respective provider.
Legal Basis for Data Processing
The data processing performed by Company is based on your consent. You can withdraw your consent at any time and without giving reasons; however, the withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.
Depending on the social log-in of your choice, the data processing by the social log-in provider is either based on your consent (Facebook, Apple, LinkedIn, Twitter) or the legitimate interest in offering you a quick and easy registration process (Google).
Categories of Data
If you use a social network profile for user authentication, subject to your access permission, we may be provided access to the following categories of Personal Data, for example:
Facebook:
  • First and last name;
  • Email address;
  • Age;
  • Gender;
  • Browser information (e.g., IP address, browser type and version, operating system, language).
Google:
  • First and last name;
  • Email address;
  • Address;
  • Browser information (e.g., IP address, browser type and version, operating system, language).
LinkedIn:
  • First and last name;
  • LinkedIn identity;
  • Interests on LinkedIn;
  • Browser information (e.g., IP address, browser type and version, operating system, language).
Twitter:
  • Twitter name;
  • Bio data;
  • Profile photo;
  • Preferred language;
  • Browser information (e.g., IP address, browser type and version, operating system, language).
Apple:
  • First and last name;
  • Email;
  • Browser information (e.g., IP address, browser type and version, operating system, language).
Furthermore, if you decide to log-in by using your social network credentials, the respective social network provider may set various Cookies in your browser to ensure that the social plug-in works on our websites or apps, for example by identifying log-in activity and to protect users.
Data Recipient(s)
In connection with a social log-in, your Personal Data may be shared with the following recipients:
Facebook: Your Personal Data will be transmitted to:
Facebook Ireland Ltd.,
4 Grand Canal Square Grand Canal Harbour,
Dublin 2,
Ireland
Meta Platforms, Inc.
1 Hacker Way,
Menlo Park,
California,
USA
Facebook Ireland will process this Personal Data as a Joint Controller. Details on how Facebook processes this data can be found in Facebook’s privacy policy.
Google: Your Personal Data will be transmitted to:
Google LLC
Amphitheater Parkway
Mountain View
CA 94043
USA
Google LLC will process this Personal Data as a Joint Controller. Details on how Google processes this Personal Data can be found in Google’s privacy policy.
LinkedIn: Your Personal Data will be transmitted to:
LinkedIn Corporation
1000 W Maude Ave
Sunnyvale
CA 94085
USA
Details on how LinkedIn processes this data can be found in LinkedIn’s privacy policy.
Twitter: Your Personal Data will be transmitted to:
Twitter Inc.
1355 Market Street
Suite 900
San Francisco
CA 94103
USA
Details on how Twitter processes this data can be found in Twitter’s privacy policy.
Apple: Your Personal Data will be transmitted to:
Apple Inc.
Apple Park Way
Cupertino
California
USA
Details on how Apple processes this data can be found in Apple’s privacy policy.
The recipients operate data centers globally. The recipients use standard contractual clauses adopted by the EU Commission as basis for data transfer to recipients outside of the EEA. These clauses oblige the respective recipient to comply with the EU‘s level of data protection when processing relevant Personal Data outside the EEA.
Data Controller
The Data Controller of the data processing is the company named in the imprint of the respective website or app.
This respective Company shall act as Joint Controller with Facebook for the collection and transfer of Personal Data to Facebook. Joint commitments were also set out in a publicly available agreement here. Among other things, it states that we must clearly inform you about the use of Facebook tools on our websites. We are also responsible for ensuring that the tools are securely integrated into our websites and are in accordance with the applicable privacy laws. Facebook, on the other hand, is for example responsible for the data security of Facebook’s products. If you have any questions about Facebook’s data collection and processing, you can contact Facebook directly. Should you direct the question to us, we are obliged to forward it to Facebook. However, should any further processing occur, then Facebook is solely responsible for this Personal Data. Data subjects may exercise their rights with respect to their data processed by Facebook Ireland directly against Facebook Ireland. For further information regarding the data processing performed by Facebook, including the legal basis and the possibilities to enforce data subject rights, consult the privacy policy by Facebook.
If your Personal Data is collected and forwarded to LinkedIn, Twitter, Google or Apple, these companies and their affiliates act as independent Data Controllers for the data processing they perform. If you have any questions regarding the data processing, please contact the companies directly or consult the respective privacy policy for further information.
Storage Duration
Company does not store any Personal Data collected via social log-ins. As regards storage duration of the third parties, please refer to their respective privacy policy.
v. Promotions and Sweepstakes Purpose of the Data Processing
We offer you the opportunity to participate in our activations and/or promotions (hereinafter “Promotion(s)”). Such Promotions are organized either by us or through a third-party cooperation partner.
We process the Personal Data you provide to us when taking part in the Promotion for the following purposes, including to:
  • Administer and carry out the Promotion, such as the drawing of winners and the sending of a prize, or the registration and participation in a Promotion;
  • Communicate with you and keep you up to date about our activities and events (subject to your prior consent if legally required); for example, to inform you via email or social media about products and services that may interest you; and,
  • Manage any concerns or requests on your behalf relating to the Promotion.
Participation in our Promotions is always voluntary. However, to participate in our Promotions, it is necessary that you provide us with a minimum of Personal Data and that we process this Personal Data.
This Personal Data may also include content that you generate (User-Generated Content). Depending upon what you decide to share with us, such Personal Data may include a photo or video of you and other people (subject to their consent) being part of the published content.
If we organize a Promotion through a third-party cooperation partner, we may also share your Personal Data with the cooperation partner, who may also process your Personal Data while administering and carrying out the Promotion. We therefore recommend that you also read the Privacy Policy of the respective cooperation partner.
Legal Basis for Data Processing
The data processing for the execution of the Promotion is carried out based on the necessity to perform the contract.
Categories of Data
The Personal Data we may process in connection with the participation in our Promotions may include:
  • First and last name;
  • Email address;
  • Postal address (to send prizes);
  • Phone number;
  • User generated content, depending on what you decide to share with us (e.g., answer options you have chosen, uploaded photos, videos, contributions, texts, social media posts, audios, etc.);
  • Any communication in connection with the Promotion.
Data Recipient(s)
Depending on the type of Promotion, your Personal Data may be shared with the following recipients:
  • Cooperation partners (with whom we carry out joint Promotions or who provide us with prizes, so we recommend that you also read the privacy policies of the respective cooperation partner);
  • IT service providers;
  • Shipping providers.
Data Controller
The Data Controller is the company named in the Promotion terms and conditions. To the extent we act as a Joint Controller, we will inform you as part of the registration process.
Storage Duration
We only keep Personal Data for as long as needed to achieve the purposes of the data processing.
vi. Online Shops Purpose of the Data Processing
We run various online shops in which you can buy a variety of different items (e.g., clothing, merchandise).
We process your Personal Data to:
  • Provide and improve our products or services offered in our online shops, for example, to provide you with and manage the products or services that you have requested and/or purchased;
  • Provide customer service and manage any concerns or requests, for example provide services to you after your order has been shipped (e.g., in the event of any cancellations, or refunds).
Legal Basis for Data Processing
The data processing for processing your order (this includes the conclusion of the contract, pre-contractual obligations and the immediate fulfillment of the contract) is carried out based on performing the contract.
The data processing in connection with a credit check or address verification is based on our legitimate interest. Our legitimate interest is to request information about your creditworthiness or address verification to better assess the risk associated with an advance performance on our part.
The data processing in the context of fiduciary collection is carried out for the purpose of performing the contract.
Categories of Data
The Personal Data we process in connection with our online shops includes:
  • First name and last name;
  • Postal address;
  • Email address;
  • Telephone number;
  • Order information, for example content of the order, clothing size, proof of delivery etc.);
  • Financial payment information;
  • Any communication in connection with your purchase.
Data Recipient(s)
In connection with your order in our online shops, your Personal Data may be shared with the following recipients:
  • IT service providers;
  • Hosting service providers;
  • Payment service providers;
  • Shipping/logistics providers;
  • Collection service providers;
  • Credit agencies (e.g., for creditworthiness assessment);
  • Debt collection service providers (in the event of non-payment).
Data Controller
The Data Controller is the company named in the imprint of the respective online shop in which you have made your purchase.
Please note that the respective payment service providers and logistic partners act as independent Data Controllers for any Personal Data provided and processed as part of the payment process. Therefore, please consult the privacy policies of the payment service provider and logistics partners, to find out the details of their data processing.
Storage Duration
The Personal Data regarding the individual orders and transactions are stored in accordance with the applicable tax and accounting retention obligations.
vii. Consumer Requests a. Chatbots Purpose of the Data Processing
We offer our Chatbot as a virtual assistance tool aiding consumers in submitting queries and/or feedback to us relating to our products, services and events.
We shall process your Personal Data to provide customer service and manage any concerns or requests, for example providing services to you after your order has been shipped, in the event of any cancellations, or refunds.
Legal Basis for Data Processing
The data processing in connection with our Chatbot tool is based on our legitimate interest. Our legitimate interest is to:
  • Provide our products or services to you, including to ensure the highest possible functionality and usability of the Chatbot and the necessary interface software;
  • Improve the functionality of our websites;
  • Better understand how you use our products, services, websites and apps and to make improvements.
Categories of Data
In connection with our Chatbot service, we may process the following categories of Personal Data, including:
  • First and last name;
  • Email address;
  • Postal address (depending on the nature of the request);
  • Phone number (if this is the preferred channel of communication);
  • Content of the request.
Data Recipient(s)
In connection with our Chatbot tool, your Personal Data will be transferred to:
  • IT service providers (e.g., hosting providers, cloud service providers, customer identity and access management providers, customer relationship management providers etc.).
Data Controller
The Data Controller of the data processing is the company named in the imprint of the respective website. This company shall act as Joint Controllers with Am Brunnen 1, 5330 Fuschl am See, AUSTRIA. The Joint Controllers have determined their respective responsibilities.
Storage Duration
We only keep Personal Data for as long as needed to achieve the purposes of the data processing.
b. Contact Us Purpose of the Data Processing
Should you need to contact us, for example for information, to exercise your privacy rights or to submit a concern, we offer you various ways to get in touch such as via our website contact form, email, postal mail, or by telephone. Your request will be forwarded to the responsible department.
We shall process your Personal Data to:
  • Provide an efficient customer care service and manage any concerns or requests on your behalf;
  • Provide and improve our products and services you have requested.
Legal Basis for Data Processing
The data processing in connection with contacting us for information, disclosure or complaint purposes is based on our legitimate interest. Our legitimate interest is to:
  • Process your requests in a customer-friendly and service-oriented manner;
  • Provide our products and services to you;
  • Better understand how you use our products, services, websites and apps and to make improvements;
  • To make any necessary disclosures in response to requests which we are legally required to comply with to law enforcement or any regulatory authorities or bodies.
If you are contacting us in connection with the conclusion of a contract, in a pre-contractual context, or in connection with the direct fulfillment of a contract, the Personal Data will be processed for the purpose of performing the contract.
The data processing in connection with the exercise of your data subject rights is carried out for the compliance with a legal obligation.
Categories of Data
Contacting us is always voluntary. For us to properly process your request and thus be able to help you, you must provide us with a certain minimum of Personal Data, and we must process this Personal Data. Without this minimum required data processing, we are not able to process your request.
Depending on how you contact us, we process the following categories of Personal Data:
  • First name and last name;
  • Email address;
  • Content of the message or reason for contacting.
Data Recipient(s)
Depending on how the contact is made and on what request you have, your Personal Data may be shared with the following recipients:
  • IT service providers (e.g., hosting providers, cloud service providers);
  • Social media networks;
  • Shipping providers;
  • Cooperation partners.
Data Controller
The Data Controller is the Company whom you contacted.
Storage Duration
We only keep your Personal Data for as long as needed to achieve the purposes of the data processing.
vii. Job Applications You can find information on how we process your Personal Data within the respective recruitment policy here that will be provided to you as part of the job application process.
b) OUR APPS i. Provision of apps, creation of log files and hosting Purpose of the Data Processing
The purpose of the processing of Personal Data in this context is to ensure trouble-free operation of the app and to improve our offer. With this Personal Data, we ensure the permanent functionality of our information technology systems and technology. In addition, this Personal Data is evaluated by Company with the aim of increasing data security and data protection. In this way, we can ensure an optimal level of protection for your Personal Data.
Categories of Data
We process the Personal Data including:
  • IP address;
  • Date and time of access;
  • Device information (Device Model, Browser Version, Operating System, Advertising IDs or Device IDs)
  • Traffic source - internet page from which our app is accessed (in the case of a link).
Data Recipient(s)
In connection with the provision of our apps, we may share your Personal Data with the following recipients:
  • IT service providers (e.g., hosting providers, cloud service providers);
  • Backup and disaster recovery specialists.
Legal Basis for Data Processing
This data processing is carried out based on our legitimate interest to provide and optimize our online services and to improve data security.
Data Controller
The Data Controller is the Company named in the terms and conditions of the respective app.
Storage Duration
We only keep Personal Data for as long as needed to achieve the purposes of the data processing.
ii. Third Party Software and Software Development Kits (SDKs) Our App make use of third-party software tools and SDKs. An SDK is a set of tools that provides a developer with the ability to integrate certain functionality to an app. Sometimes SDKs require that Personal Data is processed.
Absolutely Necessary SDKs Purpose of the Data Processing
When using absolutely necessary SDKs, we use this information to:
  • Administer our app for internal operations, including troubleshooting purposes and optimization of video delivery as well to understand any errors you may encounter on our apps;
  • Provide basic functions of our apps. Without these SDKs, we cannot provide core services as mentioned in the terms and conditions of the apps;
  • Keep our apps safe and secure and to help manage and administer our IT systems.
Categories of Data
The following Personal Data may be collected:
  • Device information (Device model, browser version, operating system, advertising IDs or device IDs);
  • Date and time of access;
  • Information about the performance of the app, it’s content (e.g., video loading times) or crashes.
Data Recipient(s)
Your Personal Data may be transferred to:
  • IT service providers (e.g., hosting providers, cloud service providers, video service providers);
  • Backup and disaster recovery specialists.
Legal Basis for Data Processing
The temporary storage and processing of this data is based on legitimate interests including to provide basic functions for our apps and to keep our apps safe and secure.
Data Controller
The Data Controller for the data processing is the company named in the terms and conditions of the respective app.
Storage Duration
We only keep Personal Data for as long as needed to achieve the purposes of the data processing.
Performance SDKs Purpose of the Data Processing
Subject to your consent, we will process your Personal Data to:
  • Improve use and content of our apps to ensure that the content is presented in the most effective way for you and your devices;
  • Measure and improve the performance of our app and its content (for example to identify the most visited sections of the app or popularity of certain content).
Should you not consent to such processing, this will not have a direct effect on the functioning of the apps, but without such statistical data it will be more difficult for us to troubleshoot and further develop the app.
Categories of Data
The following Personal Data may be collected, including:
  • Usage of the application within a session (e.g., number of clicks, length of visit to certain sections);
  • Device information (e.g., operating system, language settings, location);
  • Content you see, browse or play;
  • Where you navigate within the app.
Data Recipient(s)
Your Personal Data will be transferred to IT service providers (e.g., hosting providers, cloud service providers, consent management providers, analytics providers, log-in service providers).
Legal Basis for Data Processing
The temporary storage and processing of this data is based on your consent.
Data Controller
The Data Controller for the data processing is the company named in the terms and conditions of the respective app.
Storage Duration
We only keep Personal Data for as long as needed to achieve the purposes of the data processing.
Marketing SDKs Purpose of the Data Processing
On some of our apps, we integrate interactive third-party content or third-party SDKs to provide an engaging user experience.
Examples of such Content include interactive maps, ads, social media plug-ins or interactive functions such as commenting or sharing. Subject to your consent, third parties who are providing this Content may collect Personal Data about your use of such Content and may process information from you which will be used by them in accordance with their Privacy Policy, which may differ from ours. Based on this data, content or advertising tailored to you can be offered. We therefore recommend that you also read the Privacy Policy of the respective third-party content provider.
We will process this Personal Data to:
  • Improve use and content of our apps to ensure that the content is presented in the most effective way for you and your devices;
  • Provide a consistent experience across devices and our platforms.
Categories of Data
The following Personal Data which may be collected by the third party, include:
  • Device information (Device model, browser version, operating system, advertising IDs or device IDs);
  • Content of the access (specific page);
  • Location (if location services are activated).
The third-party providers of this Content collect the Personal Data mentioned for advertising, market research and/or needs-based design of its tools. Such an evaluation is carried out to provide needs-based advertising and to inform other users of the social network about your activities on our app. You have a right to object to the creation of these user profiles, although you must contact the respective third-party provider of the Content to exercise this right.
Data Recipient(s)
Your Personal Data will be transferred to IT service providers (e.g., advertising partners and service providers, analytics providers, social media services, communication service providers).
Legal Basis for Data Processing
The processing of this Personal Data is based on your consent.
Data Controller
The Data Controller for the data processing is the company named in the terms and conditions of the respective app.
Storage Duration
We only keep Personal Data for as long as needed to achieve the purposes of the data processing.
iii. In-App Store purchases and downloads (Privacy Policy of Apple available here and the Google Play Store and Google available here)
In App Purchases In-app purchases are additional services or content, such as upgrades or premium specials, that you can purchase in addition to the app's standard features. If we offer you the possibility of in-app purchases in our apps, the respective app store providers will be involved in connection with the purchase and payment processing.
We have no control over how your data is processed by these third parties in connection with purchase and payment processing. We therefore recommend you read the Privacy Policy of Apple, the Google Play Store and Google as linked above. The Data Controller for all processing activities in connection with the purchase and payment processing is therefore the respective app store provider.
App downloads Our apps are available for download in so-called “app stores” (e.g., Apple App Store, Google Play Store, etc.). These app stores are operated by third parties. Therefore, to download our apps, you first need to register with the relevant app stores or provide your Personal Data during the download.
We have no control over how the respective app stores process your Personal Data in connection with any registration in the app store or the download of an app. We therefore recommend you read the Privacy Policy of Apple and the Google Play Store and Google.
iv. Push Notifications Purpose of the Data Processing
Push notifications are a communication channel which we use to complement our other channels (for example email, and SMS) to distribute information (subject to your consent) regarding news and similar items. Push notifications are small pop-up messages that are sent to your user device by a mobile app that appear even when the app is not open. These notifications convey specific information, such as reminders to upcoming events, updates.
Subject to your consent, we process your Personal Data to:
  • Communicate with you and keep you up to date with our activities and events and make recommendations to you about products or services that may interest you;
  • Improve use and content of our apps to ensure that it is presented in the most effective manner for you;
  • To manage our relationship with you and to communicate with you.
You must actively consent to receive push notifications. If you no longer wish to receive push notifications, you can disable this feature at any time. This can be done directly on the app that is distributing the push notifications or in the settings of your user device.
Legal Basis for Data Processing
The data processing is based on your consent.
Categories of Data
If you activate the sending of push notifications, we process the following categories of Personal Data:
  • Device information (Device Model, Browser Version, Operating System, Advertising IDs or Device IDs);
  • Preferences you may have stored, e.g., which events you want to be notified of.
Data Recipient(s)
Your Personal Data will be transferred to IT service providers (e.g., hosting providers, cloud service providers, customer identity and access management providers, customer relationship management providers etc.).
Data Controller
The Data Controller is the company named in the imprint of the respective app on which you have activated the sending of push notifications.
Storage Duration
We only keep Personal Data for as long as needed to achieve the purposes of the data processing.
c) SOCIAL MEDIA PLATFORMS *General Information * In addition to our websites and apps, we operate social media profiles on various social media platforms to familiarize you better with our products and services. Our social media profiles are operated on various social media platforms including, Facebook, YouTube, Twitter and Instagram.
Purpose of the Data Processing
To the extent that we process your Personal Data via our social media profiles, we process it to:
  • Communicate with you and keep you up-to-date and make recommendations to you about products and services that may interest you;
  • Improve use and content of our profiles to ensure that it is presented in the most effective manner for you;
  • To manage our relationship with you and to communicate with you regarding our products and services;
  • To provide a consistent experience across devices and platforms by matching information collected from you and provided by you on one device or platform with information collected from and provided by you on other devices and platforms;
  • To understand the effectiveness of the advertising we serve to you and others and to deliver relevant advertising to you. Furthermore, we use your information when communicating with you through social media to build and maintain our social media profiles.
Further information regarding each respective social media platform, including any storage periods and whether Company acts a (joint) Data Controller with the third party operating the social media platform, is detailed below.
Company’s Facebook Social Media Profile (Privacy Policy of Facebook available here and Cookie Policy of Facebook available here)
Purpose of the Data Processing
We operate social media profiles on Facebook for the various purposes listed above, to engage with you, inform you about our events and activities and improve your experience across devices and platforms.
If you want to know exactly how Facebook uses the data for its own purposes which it collects from your visit, how long Facebook stores this data and whether data from a visit to the Facebook page is passed onto third parties, please consult Facebook’s privacy policy.
Legal Basis for Data Processing
Our data processing is based on our legitimate interest to:
  • Provide optimized and customer-orientated offerings to you on our operated social media profiles;
  • Better understand how you use our products and services you want; and
  • Effectively communicate and conduct social analytics and content performance;
  • Remain aware of updated market practice to ensure that we are offering a service which is competitive and meets the expectations of our consumers.
If you want to learn about which legal basis Facebook uses, please consult Facebook’s privacy policy.
Categories of Data
We process the following Personal Data:
  • Your Facebook username;
  • Direct messages you send us through our Facebook pages;
  • Your activity on our Facebook pages through Facebook Insights.
    Facebook processes Personal Data about your account, your IP address and the end devices you use. The Personal Data you enter on our Facebook profile page, such as comments, videos, pictures, likes, public messages, etc., are published by Facebook and are at no time used or processed by us for other purposes.
Use of Insights and Cookies on Facebook
In addition, we use the “Facebook Insights” function which shows statistical information (such as gender and age distribution) on the use of our Facebook profile. Facebook Insights refer to demographic data, for example, which target group interact most with our Facebook Page or which content on the Facebook Page was visited, shared or liked when and how often etc.  We have no control over the generation and presentation of Facebook Insights, but we receive the data in aggregated form and use it to improve our marketing activities and our external presence. We cannot draw any conclusions about individuals by using Facebook Insights.
Facebook uses cookies and storage technologies. If you are logged into Facebook as a user, there will be a cookie with your Facebook ID on your device. This enables Facebook to understand that you have visited this site and how you have used it. If you want to avoid this, you should log out of Facebook or deactivate the "remember me" function, delete the cookies on your device and exit and restart your browser. In this way, Facebook information that can be used to identify you directly is deleted. This allows you to use our Facebook page without revealing your Facebook ID. More information can be found in Facebook’s cookie guideline.
Data Recipient(s)
If you are in the EEA, your Personal Data will be processed by:
Facebook Ireland Ltd.
4 Grand Canal Square Grand Canal Harbour
Dublin 2
Ireland
However, please note that when using Facebook, Personal Data may also be processed outside the EEA and may be transferred to Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, US.
If the Personal Data is transferred to the USA, the data transfer is based on the existence of standard contractual clauses.
Data Controller
When you visit our Facebook social media page, Personal Data is processed by us and by Facebook. The respective Company operating the Facebook profile is a Joint Controller with Facebook for the data processing operations. To the extent possible, we have concluded agreements on Joint Controllership with Facebook.
Facebook assumes the data protection obligations towards you as the user, such as information on data processing, and is the contact person for your rights. This follows from the fact that Facebook has direct access to the relevant information on the social media profile and the processing of your Personal Data. However, you are also welcome to contact us via the contact details described in our Policy if this should become necessary and we will then forward the request to Facebook, if necessary.
Company’s Instagram Social Media Profile (Privacy Policy of Instagram available here)
Purpose of the Data Processing
We operate Instagram social media profiles for the various purposes listed above, to engage with you, inform you about our events and activities and improve your experience across devices and platforms.
If you want to know exactly how Instagram uses the Personal Data for its own purposes which it collects from your visit, how long Instagram stores this Personal Data and whether Personal Data from a visit to the Instagram page is passed onto third parties, please consult Instagram’s privacy policy. There you will also find information about contact options for Instagram and the setting options for advertisements.
Legal Basis for Data Processing
Our data processing is based on our legitimate interest to:
  • Provide optimized and customer-orientated offerings to you on our operated social media profiles;
  • Better understand how you use our products and services you want; and
  • Effectively communicate and conduct social analytics and content performance;
  • Remain aware of updated market practice to ensure that we are offering a service which is competitive and meets the expectations of our consumers.
If you want to learn about which legal basis Instagram uses, please consult Instagram’s Privacy Policy.
Categories of Data
We process the following Personal Data:
  • Your Instagram username;
  • Direct messages you send us through our Instagram pages;
  • Your activity on our Instagram pages through Instagram Insights.
Instagram processes Personal Data about your account, your IP address and the end devices you use. The Personal Data you enter on our Instagram profile page, such as comments, videos, pictures, likes, public messages, etc., are published by Instagram and are at no time used or processed by us for other purposes.
Use of Insights and Cookies on Instagram
In addition, we use the “Instagram Insights” function which shows statistical information (such as gender and age distribution) on the use of our Instagram profile. Instagram Insights refer to demographic data, for example, which target group interact most with our Instagram Page or which content on the Instagram Page was visited, shared or liked when and how often etc. We have no control over the generation and presentation of Instagram Insights, but we receive the data in aggregated form and use it to improve our marketing activities and our external presence. We cannot draw any conclusions about individuals by using Instagram Insights.
Instagram uses cookies and storage technologies. If you are logged into Instagram as a user, there will be a cookie with your Instagram ID on your device. This enables Instagram to understand that you have visited this site and how you have used it. If you want to avoid this, you should log out of Instagram or deactivate the "remember me" function, delete the cookies on your device and exit and restart your browser. In this way, Instagram information that can be used to identify you directly is deleted. This allows you to use our Instagram page without revealing your Instagram ID. More information can be found in Instagram’s privacy policy.
Data Recipient(s)
Your Personal Data will be processed by:
Instagram Inc. 1601
Willow Road, Menlo Park
CA, 94025
USA
If the Personal Data is transferred to the USA, the data transfer is based on the existence of standard contractual clauses.
Data Controller
When you visit our Instagram social media page, Personal Data is processed by us and by Instagram. The respective Company operating the Instagram profile is a Joint Controller with Instagram for the data processing operations. To the extent possible, we have concluded agreements on Joint Controllership with Instagram, in particular the Page Controller Addendum of Facebook Ireland Ltd which can be found here.
Instagram assumes the data protection obligations towards you as the user, such as information on data processing, and is the contact person for your rights. This follows from the fact that Instagram has direct access to the relevant information on the social media profile and the processing of your Personal Data. However, you are also welcome to contact us via the contact details described in our Policy if this should become necessary and we will then forward the request to Instagram, if necessary.
Company’s Twitter Social Media Profile Privacy Policy of Twitter available here
Purpose of the Data Processing
We operate Twitter social media profiles for the various purposes listed above, to engage with you, inform you about our events and activities and improve your experience across devices and platforms.
If you want to know exactly how Twitter uses the Personal Data for its own purposes which it collects from your visit, how long Twitter stores this Personal Data and whether Personal Data from a visit to the Twitter page is passed onto third parties, please consult Twitter’s privacy policy. There you will also find information about contact options for Twitter and the setting options for advertisements.
Legal Basis for Data Processing
Our data processing is based on our legitimate interest to:
  • Provide optimized and customer-orientated offerings to you on our operated social media profiles;
  • Better understand how you use our products and services you want; and
  • Effectively communicate and conduct social analytics and content performance;
  • Remain aware of updated market practice to ensure that we are offering a service which is competitive and meets the expectations of our consumers.
    If you want to learn about which legal basis Twitter uses, please consult Twitter’s Privacy Policy.
Categories of Data
We process the following Personal Data:
  • Your Twitter username;
  • Direct messages you send us through our Twitter pages;
  • Your activity on our Twitter pages through Twitter Analytics service.
    Twitter processes Personal Data about your account, your IP address and the end devices you use. The Personal Data you enter on our Twitter social media page, such as comments, videos, pictures, likes, public messages, etc., are published by Twitter and are at no time used or processed by us for other purposes.
Twitter Analytics and Cookies on Twitter
Twitter may use analysis tools such as Twitter or Google Analytics for evaluation, however we have no influence on the use of such tools by Twitter. Only certain, aggregated data about the tweet activity, such as the number of profile or link clicks through a specific tweet, can be viewed by us via our account.
In addition, Twitter receives information when you view content, for example, even if you have not created an account. This so-called "log data" can be the IP address, the browser type, the operating system, information about the previously accessed website and the pages you accessed, your location, your mobile phone provider, the end device you are using (including device ID and application ID), the search terms you use and cookie information.
You have options for restricting the processing of your Personal Data in the general settings of your Twitter account and under “Privacy and security”. In addition, you can restrict access from Twitter to contact and calendar data, photos, location data, etc. on mobile devices (smartphones, tablet computers) in the setting options there. However, this depends on the operating system used.
Data Recipient(s)
If you are in the EEA, your Personal Data will be processed by:
Twitter International Company
One Cumberland Place
Fenian Street
Dublin 2 D02 AX07
Ireland
However, please note that when using Twitter, Personal Data may also be processed outside the EEA and may be transferred to:
Twitter Inc.
1355 Market Street
Suite 900
San Francisco
CA 94103
USA
If the Personal Data is transferred to the USA, the data transfer is based on the existence of standard contractual clauses.
Data Controller
When you visit our Twitter social media page, Personal Data is processed by us and by Twitter.
Twitter has released Controller-Controller Terms which are available here and which state that Company and Twitter are independently responsible for dealing with any user-related requests or matters involving the data protection authorities.
Company’s LinkedIn Social Media Profile Privacy Policy of LinkedIn available here
Purpose of the Data Processing
We operate LinkedIn social media profiles for the various purposes listed above, to engage with you, inform you about our events and activities and improve your experience across devices and platforms.
If you want to know exactly how LinkedIn uses the Personal Data for its own purposes which it collects from your visit, how long LinkedIn stores this Personal Data and whether data from a visit to the LinkedIn page is passed onto third parties, please consult LinkedIn´s privacy policy. There you will also find information about contact options for LinkedIn and the setting options for advertisements.
Legal Basis for Data Processing
Our data processing is based on our legitimate interest to:
  • Provide optimized and customer-orientated offerings to you on our operated social media profiles;
  • Better understand how you use our products and services you want; and
  • Effectively communicate and conduct social analytics and content performance;
  • Remain aware of updated market practice to ensure that we are offering a service which is competitive and meets the expectations of our consumers.
    If you want to learn about which legal basis LinkedIn uses, please consult LinkedIn’s privacy policy.
Categories of Data
We process the following Personal Data:
  • Your LinkedIn username;
  • Direct messages you send us through our Twitter pages.
    LinkedIn processes Personal Data about your account, your IP address and the end devices you use. The Personal Data you enter on our LinkedIn social media page, such as comments, public messages, etc., are published by Twitter and are at no time used or processed by us for other purposes.
Use of Insights and Cookies on LinkedIn
In addition, we use the “LinkedIn Insights” function which shows statistical information (such as gender and age distribution) on the use of our LinkedIn profile. LinkedIn Insights refer to demographic data, for example, which target group interact most with our LinkedIn Page or which content on the LinkedIn Page was visited, shared or liked when and how often etc. We have no control over the generation and presentation of LinkedIn Insights, but we receive the data in aggregated form and use it to improve our marketing activities and our external presence. We cannot draw any conclusions about individuals by using LinkedIn Insights. More information on LinkedIn Insights can be found in LinkedIn´s privacy policy.
LinkedIn uses cookies and storage technologies. If you are logged into LinkedIn as a user, there will be a cookie with your LinkedIn ID on your device. This enables LinkedIn to understand that you have visited this site and how you have used it. If you want to avoid this, you should log out of Instagram or deactivate the "remember me" function, delete the cookies on your device and exit and restart your browser. In this way, LinkedIn information that can be used to identify you directly is deleted. This allows you to use our LinkedIn page without revealing your LinkedIn ID. More information can be found in LinkedIn’s privacy policy.
Data Recipient(s)
If you are in the EEA, your Personal Data will be processed by:
LinkedIn Ireland Unlimited Company
Wilton Place
Dublin 2
Ireland
However, please note that when using LinkedIn, Personal Data may also be processed outside the EEA and may be transferred to:
LinkedIn Inc.
605 W Maude Ave
Sunnyvale
CA 94085
USA
If the Personal Data is transferred to the USA, the data transfer is based on the existence of standard contractual clauses.
Data Controller
When you visit our LinkedIn social media page, Personal Data is processed by us and by LinkedIn. The respective Company operating the LinkedIn profile is a Joint Controller with LinkedIn for the data processing operations. To the extent possible, we have concluded agreements on Joint Controllership with LinkedIn, in particular the LinkedIn Joint Controller Addendum of LinkedIn Ireland Unlimited Company which can be found here.
LinkedIn assumes the data protection obligations towards you as the user, such as information on data processing, and is the contact person for your rights. This follows from the fact that LinkedIn has direct access to the relevant information on the social media profile and the processing of your Personal Data. However, you are also welcome to contact us via the contact details described in our Policy if this should become necessary and we will then forward the request to LinkedIn, if necessary.
Company’s YouTube Social Media Profile Privacy Policy of Google available here.
Purpose of the Data Processing
We operate YouTube social media profiles for the various purposes listed above, to engage with you, inform you about our events and activities and improve your experience across devices and platforms.
If you want to know exactly how YouTube uses the Personal Data for its own purposes which it collects from your visit, how long YouTube stores this Personal Data and whether data from a visit to the YouTube page is passed onto third parties, please consult Google´s privacy policy. There you will also find information about contact options for YouTube and the setting options for advertisements.
Legal Basis for Data Processing
Our data processing is based on our legitimate interest to:
  • Provide optimized and customer-orientated offerings to you on our operated social media profiles;
  • Better understand how you use our products and services you want; and
  • Effectively communicate and conduct social analytics and content performance;
  • Remain aware of updated market practice to ensure that we are offering a service which is competitive and meets the expectations of our consumers.
If you want to learn about which legal basis YouTube uses, please consult Google’s privacy policy.
Categories of Data
We process the following Personal Data:
  • Your YouTube username;
  • Direct messages you send us through our YouTube pages;
  • Your activity on our YouTube pages through YouTube Analytics service.
YouTube processes Personal Data about your account, your IP address and the end devices you use. The Personal Data you enter on our YouTube social media page, such as comments, public messages, etc., are published by YouTube and are at no time used or processed by us for other purposes.
Use of Analytics and Cookies on YouTube
In addition, we use the “YouTube Analytics” function which shows statistical information (such as gender and age distribution) on the use of our YouTube profile. YouTube Analytics refer to demographic data, for example, the visits to our site, the reach of contributions, the average length of video views, information about the countries and cities our visitors come from and statistics about the gender ratios of our visitors etc. We have no control over the generation and presentation of YouTube Analytics, but we receive the data in aggregated form and use it to improve our marketing activities and our external presence. We cannot draw any conclusions about individuals by using YouTube Analytics. More information can be found in Google´s privacy policy.
YouTube uses cookies and storage technologies. If you are logged into YouTube as a user, there will be a cookie with your YouTube ID on your device. This enables YouTube to understand that you have visited this site and how you have used it. If you want to avoid this, you should log out of YouTube or deactivate the "remember me" function, delete the cookies on your device and exit and restart your browser. In this way, YouTube information that can be used to identify you directly is deleted. This allows you to use our YouTube page without revealing your YouTube ID. More information can be found in Google´s privacy policy.
Data Recipient(s)
If you are in the EEA, your Personal Data will be processed by:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
However, please note that when using YouTube, Personal Data may also be processed outside the EEA and may be transferred to:
Google LLC
1600 Amphitheater Parkway
Mountain View
CA94043
USA
If the Personal Data is transferred to the USA, the data transfer is based on the existence of standard contractual clauses.
Data Controller
When you visit our YouTube social media page, Personal Data is processed by us and by YouTube
YouTube has released Controller-Controller Terms which are available here and which state that Company and YouTube are independently responsible for dealing with any user-related requests or matters involving the data protection authorities.
d) EVENTS i. Participant Registration for Events You can find information on how we process your Personal Data for our participatory events in the respective privacy policy that will be provided to you as part of the registration process.
ii. Spectator Ticketing for Events Purpose of the Data Processing
We organize various spectator events to provide an engaging experience and inspire our spectators. To effectively organize and provide the best possible experience, we work with selected ticketing partners.
Depending on the contractual set-up with the respective ticketing partner (e.g., whether we sell tickets directly or through a ticketing partner), we may process Personal Data for various purposes including to:
  • Perform the sale of tickets;
  • Conduct event management services (on the ground event management, send out transactional communications);
  • Provide customer service and manage any concerns and requests, for example providing services to you after your ticket purchase in the event of any cancellations or refunds.
Categories of Data
Depending on the contractual set-up with the respective ticketing partner (e.g., whether we sell tickets directly or through a ticketing partner), we will process Personal Data including;
  • First name;
  • Last name;
  • Email address;
  • Postal address;
  • Financial payment information;
  • Any communication in connection with the purchase.
Data Recipient(s)
Depending on the contractual set-up with the respective ticketing partner (e.g., whether we sell tickets directly or through a ticketing partner), your Personal Data may be shared with the following recipients:
  • Local / regional ticketing partner;
  • Event agency;
  • Local Company affiliate;
  • Payment service provider.
Legal Basis for Data Processing
The data processing for managing your ticket order (this includes the conclusion of the contract, pre-contractual obligations and the fulfillment of the ticket contract) is carried out for the purpose of performing the contract.
The data processing for conducting event management is based on our legitimate interests to ensure that we offer you safe on the ground events.
Data Controller
The Data Controller is the company named in the imprint of the respective website in which you have made your ticket purchase.
We engage ticket partners to perform the ticket sale. Depending on the contractual agreement with the ticket partner, the ticket partner shall either act as an (joint) controller for any data provided and processed as part of the payment process or act as a processor, who is processing your Personal Data on behalf and on our instructions. For further information regarding the relationship, please consult the privacy policy of the ticket service provider or contact us directly. Any payment service providers that are contracted shall act as (joint)controllers for any data provided and processed as part of the payment process. If you decide to use a payment service provider, you are transferring the needed Personal Data for the purpose of the payment transaction to the provider. Please consult the privacy policy of the payment service provider, to find out the details of their data processing.
Storage Duration
The Personal Data regarding the individual orders and transactions are stored in accordance with the applicable tax and accounting retention obligations.
e) NEWSLETTERS AND OTHER PROMOTIONAL MESSAGES Purpose of the Data Processing
We offer various promotional messages that contain news, offers and other information about our products, services, as well as suggestions for participation in events or promotions, such as sweepstakes or online surveys. You can subscribe to our newsletters free of charge at any time.
For the newsletter distribution, we use – where legally required – the so-called double opt-in procedure. This means that we will only send you the newsletter if you have previously given your consent to activate the sending of the newsletter. To do so, we will send you an email in which we ask you to confirm that you would like to receive our newsletter by clicking on a link. This procedure also serves to verify whether the email address submitted is yours.
We process your Personal Data to:
  • Communicate with you and keep you up to date with our products or services and make recommendations that may interest you;
  • Manage our relationship with you and to communicate with you regarding your user account and services;
  • Perform tracking of the effectiveness of our newsletters, including the analysis of opening rates, click rates and bounce rates using aggregated and pseudonymized data.
    If you no longer wish to subscribe to our newsletters, you can unsubscribe at any time by clicking on the unsubscribe link that is included in every newsletter.
Legal Basis for Data Processing
The data processing is based on your consent. A given consent may be withdrawn at any time without giving reasons. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Categories of Data
If you subscribe to one of our newsletters, we may process the following categories of Personal Data:
  • First name and last name;
  • Country of residence;
  • Email address.
Data Recipient(s)
Your Personal Data may be shared with the following recipients:
  • IT service providers (cloud hosting providers);
  • Newsletter tool service provider.
Data Controller
The Data Controller is the company named in the imprint of the respective website or app on which you subscribe to the newsletter.
Storage Duration
We only keep Personal Data for as long as needed to achieve the purposes of the data processing.
f) MAGAZINE SUBSCRIPTIONS Purpose of the Data Processing
We offer a wide range of magazines as part of our print offerings. You can purchase our magazines either individually or as a subscription basis.
We process the Personal Data to:
  • Fulfil and process the order (e.g., payment, electronic confirmation of subscription, shipping, etc.);
  • Provide and improve our products and services you have requested;
  • Provide customer service and manage any concerns or requests to provide you with a more efficient customer care service.
Legal Basis for Data Processing
The data processing for managing the magazine subscription is carried out for the purpose of performing the contract.
Categories of Data
If you order a magazine subscription, we may process the following categories of Personal Data, including:
* First and last name;
* Email address;
* Payment data;
* Postal address.
Data Recipient(s)
In connection with your magazine subscription order, your Personal Data may be shared with:
  • Shipping providers;
  • IT service providers (e.g., hosting providers, cloud service providers, etc.);
  • Print service providers;
  • Payment service providers.
We have no control over how your Personal Data is processed by the payment service providers. We therefore recommend that you also read the Privacy Policy of the respective payment service provider.
Data Controller
The Data Controller is the company named in the imprint of the respective magazine to which you have subscribed.
Data Storage
If you do not wish to receive your magazine subscription any longer, you can cancel it, considering the periods specified in the terms of use of the respective magazine. Your Personal Data will no longer be processed by us after termination of the subscription unless there are legal retention obligations.
g) ONLINE SURVEY AND MARKET RESEARCH PROJECTS Purpose of the Data Processing
To improve our products and services, we conduct internally or contract third parties to conduct on our behalf, online surveys or market research projects (hereinafter “Project(s)”) in which you may voluntarily participate.
We carry out Projects for specific purposes (e.g., surveys on the use of our products and services, and websites and apps, etc.) and to collect statistical data using a scientific and methodical approach. If you wish to participate in a Project, you will always receive detailed information about which Personal Data we process and how we process it in advance of the respective Project.
Legal Basis for Data Processing
The data processing is based your consent. As far as participants receive a compensation for the participation in a Project, the data processing in this context is carried out for the purpose of performing the contract. You can withdraw the consent at any time and without giving reasons. However, the withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.
Categories of Data
Depending on the purpose, we may process Your Personal Data, including:
  • First and last name (if internally run);
  • Email address (if internally run);
  • Age;
  • Log-files;
  • Cookie-based data;
  • Gender;
  • Aggregated survey results (if conducted by a contracted third party).
Data Recipient(s)
In connection with a Project, your Personal Data may be shared with the following recipients:
  • Online survey service providers;
  • Freelancers.
Data Controller
Depending on the individual case, the Data Controller is the company commissioning the online survey / market research project, or the respective market research institute.
The respective market research institute shall either act as an independent Data Controller for any Personal Data provided and processed as part of the survey / project or act as a processor on our behalf. If the market research institutes act independently, we have no influence on how they process your Personal Data.
For further information regarding the details of the data processing of the respective market research institute, please consult the privacy policy of the market research institute.
5. With whom do we share your Personal Data? You can find detailed information on whom we may share your Personal Data under the respective data processing activity listed under section 4. Whenever we share your Personal Data with a supplier or service provider, these will be required to meet our standards on processing information and security. The information we provide them, including your Personal Data, will only be provided in connection with the performance of their function. They will not be permitted to use your Personal Data for any purposes other than those outlined in this Policy.
In addition to any listed data recipients, we may need to also share your Personal Data with the categories of data recipients listed below.
i. Within the Company Group
We may share and disclose your Personal Data within the (Company Group) for the purposes outlined under each respective data processing activity at section 4 of this Policy, or as required (e.g., to fulfil any contractual or legal obligations). If we share your Personal Data, we shall ensure compliance with any applicable data privacy legislation and, wherever necessary, conclude appropriate contracts for such intercompany data transfers within the Company Group.
ii. Courts and Authorities
If we are required to do so by law or by enforceable governmental or court order, we may also disclose your information to governmental authorities (e.g., tax authorities, law enforcement agencies, regulatory agencies, etc.) or courts to the extent necessary.
6. How long do we keep your Personal Data? We keep your Personal Data only for as long as necessary for our business purposes or for legal or regulatory requirements; but never longer than three years following a period of inactivity. How long we need your Personal Data depends on what we are using it for, as set out in this Policy.
For example, we will retain your information for as long as you have an Account with Company and for a period thereafter if it necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes. We may also need to keep your Personal Data for a certain period for accounting purposes, for example, where you have bought a subscription.
If we no longer need your Personal Data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your Personal Data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your Personal Data.
If you object or opt-out of receiving direct marketing communications from us, we will remove your contact details and marketing permissions to ensure that you do not receive any future marketing communications from us.
In all cases, we will continue to protect your Personal Data in accordance with this Policy and will routinely refresh our information to ensure that we keep it up to date.
7. International Data Transfers Given that the internet is a global environment, using the internet to collect and process Personal Data often involves the transmission of data on an international basis. While we generally endeavor to store the Personal Data, we collect about you through our websites or apps in your region (for example for European visitors, in the EEA), it is possible that your Personal Data may be transferred to recipients outside your region (where data protection laws may be different for example in the USA), including within the (Company Group).
If such an international data transfer takes place, we have implemented safeguards and data protection solutions (for example EU standard data protection clauses, plus supplementary measures) to ensure that your information is adequately protected in any third countries that do not have an adequate level of data protection as recognized by the European Commission. You can find the EU Commission’s decision and the standard contractual clauses here. If you want more information or a copy of the standard contractual clauses used in each specific situation listed above, please contact us at any time for this purpose, by emailing us at the addresses indicated at the bottom of this Policy.
For those third countries that have an assured adequate level of data protection in line with that of the EU, the European Commission has issued so-called adequacy decisions. This means that you have the same or similar legal remedies as in the EU.
8. Automated Decision-Making On some of our e-commerce websites, we engage service providers who use automated decision making in order to verify your address and assess your creditworthiness. This allows us to ensure we use correct address data and to evaluate the risk of non-payment for our products and services. For more information, please consult the privacy policy of the respective service provider.
9. Data Subject Rights As a data subject, you have certain data subject rights. Please note that you are not necessarily entitled to these rights without limitation, but only in accordance with applicable legal provisions. For example, your data subject rights may be limited if the rights and freedoms of others are affected. You can assert your data subject rights against the responsible Data Controller. You can contact us at any time for this purpose, by emailing us at the addresses indicated at the bottom of this Policy.
i. Right to Withdraw Consent
If we process your Personal Data based on your consent, you are entitled to withdraw your consent at any time. From receipt of your withdrawal, we will no longer process your Personal Data. However, the withdrawal of your consent does not affect the legitimacy of the processing that took place up to the time of the withdrawal.
ii. Right to Access Information
You can request information about whether we process your Personal Data. If you do so, you can obtain information about this Personal Data, in particular about the purpose of the processing, the categories of Personal Data being processed about you, the recipients, storage period and origin of this Personal Data, the rights to which you are entitled in relation to this Personal Data and, in the event of transfer to a third country, the appropriate safeguards we have put in place. Upon request, we will also provide you with a copy of the Personal Data we process from you.
iii. Right to Rectification
If we process Personal Data about you that is inaccurate or incomplete, you may request it to be corrected or completed.
iv. Right to Erasure
You can request that we delete your Personal Data. We will delete your Personal Data if:
  • It is no longer necessary for the purposes for which it was collected or otherwise processed;
  • The processing is based on your consent, you withdraw your consent and there is no other legal basis for the processing;
  • You object to the processing and there are no overriding legitimate grounds for the processing, or if you object to the processing for direct marketing purposes;
  • Your data has been processed unlawfully;
  • The erasure of your Personal Data is necessary for us to comply with a legal obligation;
    Your right to erasure does not exist if, for example, we need to process the Personal Data to comply with a legal obligation or to establish, exercise or defend legal claims.
v. Right to Restriction of Processing
In certain cases, you may request that we restrict the processing of your Personal Data without deleting it. This means that we will continue to store this Personal Data, but we will only process it with your consent, for the establishment, exercise or defense of legal claims, for the protection of the rights of another natural or legal person or for reasons of important public interest of the EU or of a Member State.
You have the right to restrict processing if:
  • You contest the accuracy of your Personal Data until we have been able to verify this;
  • You have objected to the processing of your Personal Data until it is determined whether legitimate grounds for the processing prevail;
  • The processing is unlawful, but you refuse to have your Personal Data deleted;
  • We no longer need the Personal Data for the purpose of processing, but you need it to establish, exercise or defend legal claims.
vi. Right to Object
Even if your Personal Data is accurate and complete and is processed by us lawfully, you may object to the processing of your Personal Data at any time for reasons relating to your situation. You only have this right if we process this Personal Data based on our legitimate interests. In this case, we will no longer process your Personal Data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.
In addition, you can object if you receive direct marketing from us and no longer wish to receive it in the future. In such case, we will no longer process your Personal Data for these purposes.
vii. Right to Data Portability
If we process your Personal Data based on your consent or a contract concluded with you and the processing is carried out by automated means, you can request that we send you the Personal Data you have provided to us in a structured, commonly used and machine-readable format. Likewise, you may request that we transfer this Personal Data directly to another Data Controller, if this is technically feasible.
viii. Right to Lodge a Complaint
Although we make every effort to protect the privacy and integrity of your Personal Data, disagreements about how we process your Personal Data cannot be completely excluded. If you believe that the processing of your Personal Data violates applicable data protection law, in addition to contacting us, you are free to lodge a complaint with the competent data protection authority. The competence of the data protection authority is generally based on the registered office of the Data Controller. Within the EU, however, you can turn to any data protection authority of an EU member state, which will then forward your complaint to the competent authority.
10. Use of this website or of our apps by minors You should not use our website or app if you are younger than (16). If you are aged (16) or under, you must ask for your parent's or your guardian's permission before you use our website or app. If we find out that you are younger than (16) and have not got permission from your parent or guardian, we will stop using your Personal Data.
11. Questions, concerns and support – With whom and how can you get in touch? If you have general questions relating to this Policy or about how we process your Personal Data, or if you would like to exercise any of your rights described in this Policy, you can contact us directly by emailing https://www.redbull.com/energydrink/contact, privacy@redbull.com, or by writing to the postal address of the respective Data Controller. You can find the postal addresses of the Companies in the Affiliates List. If you would like to contact our appointed Data Protection Officer, please contact https://www.redbull.com/energydrink/contact, privacy@redbull.com.